Training
Empower Success
TDR Way LLC excels in providing top-notch training programs to tow companies. With a focus on dispatch training, we offer specialized courses to enhance skills and knowledge in the industry. Our unique STEEP process – Smile, Tone, Engagement, Empathy, Price – has a proven track record of turning calls into successful sales, boosting efficiency and customer satisfaction. The website acts as a central hub for dispatch training, showcasing the benefits and outcomes of our courses.
Our platform also highlights the Mastermind classes and the innovative 'twenty groups,' which are designed to foster learning, collaboration, and growth among professionals in the field.
Experts
Professional Team Members
Our team comprises industry experts dedicated to delivering high-quality training experiences. With years of experience and in-depth knowledge, they are committed to guiding individuals towards professional success.
Mike Porter (Porter)
Trainer/Facilator
Speaker, Author, trainer, Owner of Newhouse Towing, Facilitator for Profitowable tow groups, Master of Ceremonies for Hall of Fame Induction Ceremony. Porter developed the STEEP dispatch system over 15 years ago, based on science and good old fashion common sense. A renowned speaker and teacher. The engry and love for the industry comes through in every class.
503-572-6438
Pat Derback
Finance Guru
Pat is the COO of Ohare's Towing and holds a master's
degree in Finance. He will be responsible for putting together the numbers
for each meeting. Pat is also an expert in benefit programs and a licensed
insurance professional, dedicated to looking out for the best interests of
the tower.
Bill and Marci Gratzianna
Industry Experts
Known as legends in the industry,
Marci and Bill bring a wealth of knowledge and understanding of all
aspects of our industry. Their expertise in marketing and driver
management will surely amaze you.
Training the next generation of industry leaders, TDR Way LLC is paving the way for success in the tow companies sector.
Client Testimonials